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32%automation rate in just 2 months
« This year, our ticket volume increased from 4000 to over 10,000 tickets per month. By using Yuma, we were able to automate 32% of our tickets in just 2 months, resulting in a 51% decrease in first response time. Yuma is user-friendly and allows us to create new automation scenarios independently. I highly recommend it to anyone seeking to enhance customer service productivity. »
Martin
Founder & CMO at MyVariations
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